TERMS OF SERVICE
Urbandhara.com is owned by Urban Dhara. Throughout this website, the terms “we”, “us” and “our” refer to Urban Dhara and successors, nominees, agents and permitted assigns.
By visiting our site (as a browser or customer) and/ or purchasing something from us, you engage in our “Service” and agree to be bound by our terms and conditions (“Terms of Service” or “Terms”).
Additionally, Urban Dhara reserves the right to modify, amend and/or replace these Terms at any time without prior notification to you. Please review this page periodically for changes, and note that any use of our Site at any time, constitutes full understanding and acceptance of our Terms of Service by you.
I GENERAL TERMS
i. By agreeing to these Terms of Service, you represent that you are of the age of majority in your state or that your guardian has given us their consent to allow you to use this site.
ii. You shall not use our products for any purpose that may be held illegal under the laws of our state and/or your state.
iv. A breach or violation of any of the Terms may result in termination of your Services.
iv. You understand that the headings used herein are for convenience only and will not limit or otherwise affect these Terms.
II PRODUCT QUALITY
All our fabrics are sourced carefully and ethically, with a desire to give you the finest quality products and the highest customer satisfaction. Our products go through stringent quality checks and care is taken to ensure that only the best of them reach you.
Notwithstanding the above, you understand that each piece of fabric (even of the same design) is unique in its inherent quality, heritage and weaving; and it is impossible for us to control aspects like colour bleeding, colour fading and/or fabric shrinkage.
Should there be an unlikely case of colour bleeding, colour fading or fabric shrinkage, we may, at our sole-discretion, replace the product. We further state that management decision in this regard shall be final.
Products shall be cared for as instructed under our Fabric Care section.
III INFORMATION PROVIDED BY THE SITE
By using this Site, you agree that the information provided on the Site regarding products, services and their description, pricing, promotions, offers, shipping charges, transit duration etc., may contain typographical errors, inaccuracies and/or omissions.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, or cancel orders, if any information on our Site is inaccurate; at any time without prior notice (including after you have placed your order).
We undertake no obligation to update, amend or clarify information on our Site, including, without limitation to, pricing information, except as required by law.
IV MODIFICATIONS TO SERVICES AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend or discontinue any Service, at any time, without prior notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of Service.
V BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we shall attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed.
We may cancel any order at any time due to any reason including but not limited to workers’ strike, force majure, health of employees, unavailability of materials, suspension of business etc.,. Any money paid by you for orders placed with us shall be returned through the original mode of payment, should there be a cancellation from our end.
We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For further details, please review our Return Policy.
VI THIRD-PARTY LINKS
To improve User Experience on our Site, we may use and promote services provided by third parties. However, even if the third party is affiliated with the Site, we do not control their services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Third party links on our Site have separate privacy and data collection practices and are linked to this Site only for your convenience.
VII USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
We may edit or remove content or comments posted by you on the Site that we determine in our sole discretion as unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service.
You agree that no comments or other user submissions made by you to this website shall violate any right of any third party, including copyright, trademark, privacy or other personal rights. You are and shall remain solely responsible for the content of any comments you make.
VIII DISCLAIMER OF WARRANTIES
We do not guarantee, represent or warrant anything not specifically and categorically stated herein as a guarantee, representation or warranty.
You agree to indemnify, defend and hold harmless Urban Dhara and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is held unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
XI FORCE MAJURE
If our performance or obligations hereunder are prevented, restricted or interfered with by reason of fire or other casualty of accident, strike or labour disputes, war or other violence, any law or regulation of any Government, or any act or condition whatsoever beyond our reasonable control then we shall be excused from such performance to the extent of such prevention, restriction and interference.
XII DISPUTE RESOLUTION
Disputes shall be finally settled by arbitration in terms of the Arbitration and Conciliation Act, 1996 of India by a Sole Arbitrator, who shall be appointed with the mutual consent of both the Parties. In case the Parties are unable to agree as to the appointment of the sole arbitrator, the arbitrator shall be appointed in accordance with the procedure set out in the Arbitration Act, 1996. The venue of the arbitration shall be Bangalore. The language of the arbitration shall be English.
XIII GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
XIV CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at